Hi!
I'm Olivia Janiak
Experienced product planner and wholesale operations specialist with a B.F.A. in Fashion Marketing and Management.
Download ResumeWho Am I?
10+ years of experience in project management, wholesale operations, vendor management and product development. Additional skills/experience include inventory control and management, demand forecasting, cross-departmental collaboration, data integrity, retail sales, and outside sales.
My overall goal and objective is to excel within a company structure that can best challenge my skills to their greatest potential. My education and work experience as a product and marketing professional, along with my strong organizational and communicative skills would make me an asset to any type of work environment.
What I do
Product Development
Stay abreast of trends through market research to keep product evolving
Product Planning
Initiate product roll-out and marketing for catalog release on development schedule
Quality Assurance
Prevent mistakes and defects in manufactured merchandise prior to product delivery
Demand Forecasting
Using competitive intelligence evaluate competitor market share and trend
Vendor Management
As a buyer, arrange product placement and sales to be distributed across clients
Merchandise Operations
Evaluate inventory to keep product current and competitively priced
My Specialties
Work Experience
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Capucine De Wulf Jewelry June 2022 - Present
Charleston, SC
Product Development and Operations Manager
- Oversee the entire product development lifecycle, from conceptualization and design to production and delivery, ensuring timely and high-quality execution.
- Develop and implement innovative product development processes, resulting in accelerated time-to-market and increased product diversity.
- Collaborate with cross-functional teams, including design, manufacturing, and sales, to align product development goals with market demands and customer preferences.
- Implement operational efficiencies, such as supply chain optimization and inventory management, resulting in reduced costs and improved order fulfillment.
- Manage vendor relationships, negotiate contracts, and source high-quality materials, ensuring cost-effectiveness without compromising on quality.
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Le Cresuet August 2021 - June 2022
Charleston, SC
Associate Category Manager
- Support all channels and consumer service with active product training, sell information and product support
- Assist with driving new product development to meet volume and profit target
- Translate retail, web and wholesale insights to validated product concepts to meet strategic objectives
- Own project tracker to ensure production schedule remains on time, financial targets are met, and product is consistent with brand guidelines
- Aid in the development of short-medium-long term strategic portfolio growth plan for each category
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The Cargo Hold, Inc.October 2015 - August 2021
Charleston, SC
A distinguished member of the wholesale jewelry industry since 1973. Specializing in fine sterling silver and luxury nappa leather for jewelry stores and designers.
Product Development Manager December 2017 - Present
- Define and forecast product strategy and roadmap for wholesale vendors’ unique jewelry designs featured in over 300+ retail stores nationwide
- Gather and prioritize product and customer requirements to incorporate into design jewelry lines and pieces
- Manage and project quarterly sales forecasting, working directly with the owners and founders to set goals and quotas
- Chase new inventory based on quarterly budget, customer purchasing habits, and feedback from customers
- Work cross-functionally with the marketing department to streamline new releases of up to 84 new products annually
Product Planner October 2017 - Present
- Maintain strong relations with vendors to ensure quality of product as well as meeting order deadlines
- Account manage 16 vendors to check that stock was received on time, reducing back orders from 24% to < 8%
- Monitor inventory and order merchandise based on customer demand and trend forecasting
- Work cross-functionally with marketing to ensure inventory is in stock prior to launching advertisements for products
- Develop and maintain budgets that effectively cut spending by 15%, minimize back and over stock, and successfully deliver on all products orders to customers
- Communicate with U.S. Customs to pay all fees and duties ahead of schedule to ensure timely shipping and delivery of products to customers
Inventory Clerk April 2016 - October 2017
- Ran weekly reports of products and stock, using an inventory tracking software to keep accurate count of product on hand checking actual store inventory against digital records
- Maintained logs of all products and supplies, reporting any discrepancies in inventory records to the executive team for resolution
- Presented inventory reports at company meetings
- Oversaw merchandising stocking based on customer demand
- Decreased returns by 10% in the first year of entering the position
- Analyzed internal and external logistical processes
Customer Service Representative October 2015 - April 2016
- Maintained a positive, empathetic and professional attitude toward customers at all times
- Responding promptly to customer inquiries and communicated with customers through various channels to resolve questions and complaints
- Kept detailed records of customer interaction, transaction, comments and complaints
- Helped ensure orders were fulfilled on time and on schedule
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Bevello March 2015 - October 2015
Charleston, SC
Stylist
- Organize, delegate, prioritize, meet deadlines and follow-up on all store promotions
- Assist with concierge shopping for private guests
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Fresh Produce September 2014 - March 2015
Charleston, SC
Sales Representative
- Merchandise Inventory Control to include database management
- Managed and coordinated outside sales from phone and internet leads
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Wild Dunes Resort March 2013 - October 2015
Isle of Palms, SC
Quality Inspector
- Inspect homes (houses, condos and apartments) after cleaning to ensure quality standards have been met
- Resolve any conflicts guests had
Education
The Art Institute of Charleston2012 - 2015
B.F.A. in Fashion Marketing and Retail Management
J.L. Mann High School2008 - 2012
High School Diploma
Philanthropy
External Communications June 2020 - Present
Leadership Committee April 2019 - May 2020
Provisional Member April 2018 - April 2019
Get In Touch
Charleston, SC 29412